I am having the same issue. The camera isn't recognized, and they sent me a new harness that came today, but that did not fix the problem. They were closed for the day before I could call them today, so I will have to call tomorrow.That's not a bad idea to have another Karma and see what part is really malfunctioning! I live in Seattle, WA - Any Karma people around? PS: Adam, I'm spending New Years in London. Thought about bringing the drone but with all the excitement you guys are having don't think it's a good idea!