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New karma owner, issue after issue please help

TheBaron

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Joined
Mar 19, 2018
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Just bought this thing so far

Everytime I try to fly is says

"Karma needs a update"

I go to the about screen, go to software and it shows
"Up to date version 1.51"

I change the camera out to my hero 5 and it reboot everything and when you swipe up to begin it says update available.
"Afraid software update is available for some of your components"
I hit download now and nothing. Bottom right screen has download button, hit it and nothing.

I'm pretty frustrated. I try calling the 1888 number and it rings twice and hangs up.
 

wintertree

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Jan 19, 2018
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Yes getting your Karma air-born can take a little time and be frustrating...Hang in there I am not near my notes and info to help....but there is others here that have experience and will help get it sorted....
 

Billybob

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Feb 10, 2018
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You need to go indoors and connect to WiFi and update everything. It should work fine then


Sent from my iPhone using Tapatalk Pro
 

wintertree

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go to youtube....."how to setup a new Gopro Karma drone"
 

JCLs

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go to youtube....."how to setup a new Gopro Karma drone"

That durn Karma should just do everything on it’s own, including fly itself!

Wonder where it came from, is way out of date.




Sent from my iPad using Tapatalk
 

funkyguy

Member
Joined
Mar 22, 2018
Messages
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Age
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Just bought this thing so far

Everytime I try to fly is says

"Karma needs a update"

I go to the about screen, go to software and it shows
"Up to date version 1.51"

I change the camera out to my hero 5 and it reboot everything and when you swipe up to begin it says update available.
"Afraid software update is available for some of your components"
I hit download now and nothing. Bottom right screen has download button, hit it and nothing.

I'm pretty frustrated. I try calling the 1888 number and it rings twice and hangs up.

i have the same problem as that. i contacted customer support and they told me that it is an issue they are currently dealing with.
They promise to contact me as soon as everything is sorted out.
As of the moment, i cant fly the drone because of this problem.
 

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