scubagirl1961
Member
- Joined
- May 7, 2018
- Messages
- 11
- Reaction score
- 1
- Age
- 62
My son took his Karma to a church retreat this weekend. He got the drone for Christmas. We live in Ohio, so with the snowy weather, he literally has only flown it about 5 times. I have watched him fly it from our yard through our subdivision. He does a fine job with it.
So, he takes it up without videotaping. The battery was fully charged and he flew it for about 5 minutes. He says he had it on "auto return/land" or something like that (I'm not versed in Karma language). It was up maybe 100 feet. All of a sudden it just shot out and crashed. He and some of his friends were able to locate it and his GoPro Hero 5. Two of the arms and the gimbal were destroyed.
I went through the 20 questions, submitted pictures and serial numbers to GoPro yesterday. They also got the flight log. They said they have been reviewing the flight log and will get back to me within 2 business days.
I bought him the drone for Christmas from Best Buy (still paying on it!). I did not get the extra coverage on it either. We are both sick about this since this was not a cheap purchase!
I am here seeking guidance and advice. What are the chances of them either replacing the whole drone or at least the 2 arms and gimbal (which would cost about $350)?
I really appreciate any assistance you can offer. Thanks.
So, he takes it up without videotaping. The battery was fully charged and he flew it for about 5 minutes. He says he had it on "auto return/land" or something like that (I'm not versed in Karma language). It was up maybe 100 feet. All of a sudden it just shot out and crashed. He and some of his friends were able to locate it and his GoPro Hero 5. Two of the arms and the gimbal were destroyed.
I went through the 20 questions, submitted pictures and serial numbers to GoPro yesterday. They also got the flight log. They said they have been reviewing the flight log and will get back to me within 2 business days.
I bought him the drone for Christmas from Best Buy (still paying on it!). I did not get the extra coverage on it either. We are both sick about this since this was not a cheap purchase!
I am here seeking guidance and advice. What are the chances of them either replacing the whole drone or at least the 2 arms and gimbal (which would cost about $350)?
I really appreciate any assistance you can offer. Thanks.