Hello guy, I'm new here and gonna try to be quick: Had an accident with the Karma and certainly will have to be replace. It simple lost contact and fell straight to the ground. I am 100% that wasn't my fault, but even if it was, I bought the insurance (GoPro Care). Does anyone here used that service? How long it took for them to replace the equipment? By the way, GoPro really solved the problem with the battery, right? Cause all the peaces found after the crash were distance from the spot that the battery was. Still learning English, I apologize the mistakes.