Hi all. New here as I just bought my first drone, the Karma with Hero5 Black. Went through all pre flight updates and the drone itself will not update. It is stuck on version 1.11. I have read up on suggestions as far as rebooting, sequential shutdown and disconnect/reconnect and install but still get a "failed" on the controller screen. All battery power at 100% or close to it. I'm at a loss. Will contact GP on Monday unless any of you guys has a suggestion. Thanks, Clad