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GoPro Contact Info

simon-riley

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Oct 19, 2017
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Does anyone have any other method of contact for GoPro folks?

Like social media usernames? Or email addresses?

I am getting nowhere with the customer support in the Philippines. I have asked them for a phone number to the corporate offices and they provided me with a number that routes me back to the customer service in the Philippines.

There has to be a way to further escalate. Like Executive Relations or something??

Thanks!
 

simon-riley

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I've decided to file a formal complaint to the Better Business Bureau as well as the Attorney General's office. I sent the complaint in about a week ago... I'll see where this gets me.
 

dgoubitz

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I was talking to them last week through their chat service, it was actually pretty quick and they send me an email from which I could reply and start a chain. I tried the phone too, but that was a disaster. I was waiting for 3 x 15 min and all 3 times they hung up om be before I could speak to a person.
I hope they get back to you soon.
 

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