Recent content by scubagirl1961

Thank you so much! Your advice, tips, and encouragement have helped immensely while waiting on their decision. I'll let you know what they end of up doing... have a great day!

Ha! no worry about the bad press on the Karma. The only reason I got our son the Karma is because he already had the GoPro Hero 5. I'm beginning to wonder if I made a bade choice... you would think for the price that it would be a little bit more reliable.

So, if I purchased the drone at the beginning of December, will they let me purchase the GoPro Care now? If they come back and say they can only replace certain things (i.e. Gimbal and propellers) and the drone itself does not work properly and, of course, I need to purchase 2 arms for the...

Surprisingly, the camera and battery/battery casing were not damaged! Thanks goodness! I am praying that they just replace the entire drone. It wasn't like he was being reckless and he was really being careful and following what he thought was a flight plan for a short (low height) flight. I'll...

Thanks for your input. I did have a conversation with a young woman for a while yesterday. She was very sympathetic and I got into more details about what happened. She did see that my son had a handful of "successful" flights before the crash. Since he just got it for Christmas and we live in...

Got this "not encouraging" response from GoPro... "Good day. Our team has finished reviewing the flight logs of the drone. Based on the flight logs, we noticed that the KARMA drone initiated the correct procedures and performed as expected. We have seen on the flight logs that the drone was...

Well... the response from GoPro was not encouraging at all. Anyone have any suggestions: "Good day. Our team has finished reviewing the flight logs of the drone. Based on the flight logs, we noticed that the KARMA drone initiated the correct procedures and performed as expected. We have seen...

That sounds encouraging... thanks!

Did they say what caused your crash?

My son took his Karma to a church retreat this weekend. He got the drone for Christmas. We live in Ohio, so with the snowy weather, he literally has only flown it about 5 times. I have watched him fly it from our yard through our subdivision. He does a fine job with it. So, he takes it up...

My son had a very similar thing happen to him this weekend. He got his for Christmas and has only used a handful of times. I've been in touch with GoPro and jumped through all the hoops with the info they needed. We did not have the GoPro extended warranty, so I am anxious to see what they do...