"We can confirm that it's not a manufacturing defect and won't be covered under warranty." Says GoPro.
Two weeks ago, like any usual sunny day, my Karma took off in a wide open space. When I saw the low battery signal I immediately press the return button. I saw my drone coming back at a fairly high alititude so I tried to descend it but it wouldn't respond. Instead, it just went straight ahead into a branch and got stuck. Few seconds later it smashed to the ground. The Karma, stabilizer, and even the camera were all total loss.
I emailed GoPro with all the information I could provide including flight logs and pictures. And all I get is "Not a manufacturing defect and won't be covered?"
What do you guys think? What else can I do other than replacing all the parts on my own, which is probably the same price as getting a new one.
Ron
Two weeks ago, like any usual sunny day, my Karma took off in a wide open space. When I saw the low battery signal I immediately press the return button. I saw my drone coming back at a fairly high alititude so I tried to descend it but it wouldn't respond. Instead, it just went straight ahead into a branch and got stuck. Few seconds later it smashed to the ground. The Karma, stabilizer, and even the camera were all total loss.
I emailed GoPro with all the information I could provide including flight logs and pictures. And all I get is "Not a manufacturing defect and won't be covered?"
What do you guys think? What else can I do other than replacing all the parts on my own, which is probably the same price as getting a new one.
Ron
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