Hi all,
I took advantage of the 40% off deal for a Karma drone and it arrived yesterday. I charged everything up, all lights looking good (i.e. fully charged) but when I power the drone on, the red and green lights light up but the gimbal doesn't spin nor will the controller connect to it. Also, I cannot power it off with the power switch - I have to pull the battery.
It seems like it is not initialising at all. I have called GoPro and they think the fault may be with the battery. I have agreed to let them send me a replacement battery but I am not convinced at all. The battery I have here looks like it is fully charged so I am not sure why another battery would make any difference.
Has this happened to any other owners? Have you heard of the failure to initialise and not switch off before? It appears that the unit is DOA to me.
I took advantage of the 40% off deal for a Karma drone and it arrived yesterday. I charged everything up, all lights looking good (i.e. fully charged) but when I power the drone on, the red and green lights light up but the gimbal doesn't spin nor will the controller connect to it. Also, I cannot power it off with the power switch - I have to pull the battery.
It seems like it is not initialising at all. I have called GoPro and they think the fault may be with the battery. I have agreed to let them send me a replacement battery but I am not convinced at all. The battery I have here looks like it is fully charged so I am not sure why another battery would make any difference.
Has this happened to any other owners? Have you heard of the failure to initialise and not switch off before? It appears that the unit is DOA to me.