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- May 8, 2019
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- 61
Hi, If anyone can help me I will be so grateful and happy. I have a Karma Drone with the 5 Black, and grip purchased in 2017. For Christmas last year (2018) I got a 7 Black and updated everything. I hadn’t flown the Karma for several months and then after getting the 7 my girlfriend and I went to Moab, Utah where I attempted to fly the Karma. When I powered up the drone the stabilizer did not wake up and the camera did not come on. I powered everything down and tried again with the same result. I power cycled the drone and the controller several times switching up the order several times—nothing worked. When I got into cell range I called Go Pro and spent about 2 hours trying every troubleshooting technique we could think of. Nothing worked. After more time with them on the phone they agreed to send me a new harness which I installed and which had no effect on the drone. Go Pro has refused to replace the drone and never even offered to repair it. They say it’s out of warranty (which it is) and wants nothing to do with me anymore. So the drone is in the same condition. When I hit the power button on the drone the LED lights come on as well as the power button light. The stabilizer does nothing and the camera does nothing. If I turn the controller on first and try to pair it with the drone by holding the power button on the drone for eight seconds the drone LED’s blink, but the stabilizer does nothing and the camera doesn’t come on. The power button, once the drone LED lights come on doesn’t do anything, I have to pull the battery out to turn the drone off. The drone won’t pair with the controller so I can’t update anything but the controller which is running version 2.50. Does anyone have ideas? Has this happened to anyone else?