I am certainly not the only one who's karma stopped flying. One day a few months ago I pulled it out and the controller couldn't connect to the drone. The previous time everything worked, so it's weird how without doing anything from one time to the other it just stops working, it's like there was a kill switch timer inside. So like hundreds of others I did an update on the controller and after that it wouldn't even pair with the drone. Not being able to connect to it, the drone can't be updated of course, so I am stuck. Everything is in mint condition and this is clearly GoPro update messing things up. Everybody else concluded the same, and the only way to get around this problem was to call customer service, do a lot of blah blah, them pretending it's your own unique problem and you have to send them the video so that they can figure out what's going on when they know exactly what's going on and could even be doing this on purpose. So, you have to pay them some money I guess for some kind of support or added warranty, and eventually after blah blah and videos and hours wasted you somehow get a replacement drone. So fine, it's not fair but you either throw away your $1000 investment or pay another $129 or so and get a replacement for your perfectly fine looking drone. Can anybody help navigate through this and share what's the current situation on this problem? Thanks up front! BTW, I bought this in the US, and brought it with me all the way to Thailand, and now it's sitting here dead.