My defective replacement is delivering to them today, we'll see how that goes but I'm expecting a big wait...
They always claim you will have your replacement in a week. When it doesn’t show up you will be told it is “out of stock”. This is the SOP for them. Propellers, camera harness, replacement legs, etc. all the same... it’s been that way even before they discontinued the Karma.Also, the replacement I received last week had the EXACT same issue you experienced. I wonder if there's "something in the water" and they're reviewing all their stock.
I also purchased (stole) an almost new Spark from a fellow who just "couldn't figure out how to set it up - too damn complicated" . . . Amazing little drone and I am having a lot of fun with it. Helpful hint...spend some time with the YouTube how to set it up videos...will save you a lot of time and frustration.I know it’s not fancy but I ordered a refurb DJI Spark yesterday cuz I’d rather worry about $250 flying away rather than a $400 camera and a $600 drone.
I have had the same issue twice with my Karma. Once I was in an open field and landed safely with only the loss of one propellor. But today i was unable to control the Karma once i received the "compass error" problem. The Karma has hit a tree and landed upside down in 6-8 inches of fresh water. Body held up pretty well, not visual damage to body or rotor arms. But I have lost a small cover off the top of the Kimble (Stabiliser) and now I can not power up the Karma Drone. Looks like the water has killed the Drone. Will be contacting GoPro tomorrow. Already uploaded Flight Logs.Got a call from Support last night. They reviewed the flight logs.
1. They determined I was flying in a residential neighborhood fraught with peril (true - but I have flown from this same spot almost daily for a month without issue).
2. They recommend I recac the compass before every flight (I did recalc between the two crazy uncontrollable flights).
3. They determined that my Karma was defective and they are replacing it. I am sending the core back today via Fedex (ground) and they will send me a new one upon receipt (ground - I bitched about this but to no avail).
I am grounded for a few weeks.