The first thing they ask you is Did you purchase GoPro Care? Right? Don't stop. Email everyday. Call every other day to support. You will talk to a different person each time. Each time you will think you have a caring person. Not. Stall tactic. Hoping you will give up. Took me 28 days and...
Here is their response....
We apologize for delayed response. We just got new information about your flight logs analysis. Here are somekey points:
Based on flight log, it confirmed that there is a pitch from the controller meaning that the remote is still communicating with the drone...
GoPro is denying any and all liability on my case. I am at a loss for words. They clearly know of the problem and we are just out the investment I guess. Stock has gone from $90 bucks a share to $9 something so I guess they just don't care. What a shame. My bad for jumping on the Karma...
Just created a case with GoPro on the loss of my Karma this morning. Two minutes into flight had power loss and 200 foot fall to asphalt. Drone is destroyed along with my Hero 4 Silver. Praying I get the service from them that I should. I studied this for a year before I made the decision and...
Greg KellyNew Member
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Just created a case with GoPro on the loss of my Karma this morning. Two minutes into flight had power loss and 200 foot fall to asphalt. Drone is destroyed along with my Hero 4 Silver. Praying I get the service from them...
Here is GoPro support answer to me.....
We apologize for delayed response. We just got new information about your flight logs analysis. Here are somekey points:
Based on flight log, it confirmed that there is a pitch from the controller meaning that the remote is still communicating with the...
Just created a case with GoPro on the loss of my Karma this morning. Two minutes into flight had power loss and 200 foot fall to asphalt. Drone is destroyed along with my Hero 4 Silver. Praying I get the service from them that I should. I studied this for a year before I made the decision and...
Just created a case with GoPro on the loss of my Karma this morning. Two minutes into flight had power loss and 200 foot fall to asphalt. Drone is destroyed along with my Hero 4 Silver. Praying I get the service from them that I should. I studied this for a year before I made the decision and...
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