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Recent content by Greg Kelly

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    "We can confirm that it's not a manufacturing defect and won't be covered under warranty."

    The first thing they ask you is Did you purchase GoPro Care? Right? Don't stop. Email everyday. Call every other day to support. You will talk to a different person each time. Each time you will think you have a caring person. Not. Stall tactic. Hoping you will give up. Took me 28 days and...
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    Loss of power Karma Crash

    Here is their response.... We apologize for delayed response. We just got new information about your flight logs analysis. Here are somekey points: Based on flight log, it confirmed that there is a pitch from the controller meaning that the remote is still communicating with the drone...
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    Crashes

    GoPro is denying any and all liability on my case. I am at a loss for words. They clearly know of the problem and we are just out the investment I guess. Stock has gone from $90 bucks a share to $9 something so I guess they just don't care. What a shame. My bad for jumping on the Karma...
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    Crashes

    Just created a case with GoPro on the loss of my Karma this morning. Two minutes into flight had power loss and 200 foot fall to asphalt. Drone is destroyed along with my Hero 4 Silver. Praying I get the service from them that I should. I studied this for a year before I made the decision and...
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    Right out Of the box

    Greg KellyNew Member Joined: Wednesday Messages: 4 Likes Received: 0 Just created a case with GoPro on the loss of my Karma this morning. Two minutes into flight had power loss and 200 foot fall to asphalt. Drone is destroyed along with my Hero 4 Silver. Praying I get the service from them...
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    CAMERA NOT CONNECTING TO KARMA

    Here is GoPro support answer to me..... We apologize for delayed response. We just got new information about your flight logs analysis. Here are somekey points: Based on flight log, it confirmed that there is a pitch from the controller meaning that the remote is still communicating with the...
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    CAMERA NOT CONNECTING TO KARMA

    Just created a case with GoPro on the loss of my Karma this morning. Two minutes into flight had power loss and 200 foot fall to asphalt. Drone is destroyed along with my Hero 4 Silver. Praying I get the service from them that I should. I studied this for a year before I made the decision and...
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    Loss of power Karma Crash

    The message from my controller said "Karma not communicating with camera" 2 seconds later it dropped.
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    Loss of power Karma Crash

    Just created a case with GoPro on the loss of my Karma this morning. Two minutes into flight had power loss and 200 foot fall to asphalt. Drone is destroyed along with my Hero 4 Silver. Praying I get the service from them that I should. I studied this for a year before I made the decision and...